1. GeneralLIQUI MOLY GmbH (hereinafter: LIQUI MOLY), Jerg-Wieland-Straße 4, 89081 Ulm, is the operator of the website www.liqui-moly.de and would therefore like to inform you in the following Privacy Policy to what extent data are collected when you use our website and what purpose these data are used for.
LIQUI MOLY also wishes to point out the rights you are entitled to in this context. Please note: this Privacy Policy applies exclusively to the page www.liqui-moly.de, including any subpages (such as www.liqui-moly.com, www.liqui-moly.biz www.liqui-moly.ch) and subdomains (such as shop.liqui-moly.de). You have the option of switching to other websites at www.liqui-moly.de. For these pages, separate Privacy Policies apply, which can be viewed on the corresponding pages.
The careful handling of your personal data has top priority at LIQUI MOLY GmbH. When processing data, we comply with the statutory provisions of the General Data Protection Regulation (GDPR) and the associated national provisions.
When you visit our website, the web servers save the connection data of the requesting computer, the subpages you visit on our site, the date and duration of your visit, the identification data of the browser and operating system type used as well as the website from which you are visiting us as standard and temporarily for system security purposes.
This data batch consists of
the page from which the file was requested,
the name of the file,
the date and time of the request,
the amount of data transferred,
the access status (file transferred, file not found),
a description of the type of web browser used,
the IP address of the requesting computer, shortened by the last three digits.
These data are stored anonymously. Personal user profiles are thus not created. These data are erased or made anonymous after the end of the connection.
In addition, we collect personal data from you in other cases, specifically
when you contact us via e-mail or the contact form
when you use the protected “My user account” areas in the online shop
when you subscribe to the newsletter/press releases/digital communication
when you register in one of the forums and make a contribution
- through the software used for website tracking
to secure our web server and to ensure the functionality of our online services
for processing orders placed via our online shop
for the online application process
Personal data are processed exclusively for a specific purpose (purpose limitation principle). In addition, we regularly review our data processing practices to ensure that we process as little personal data as possible (data minimization principle).
2. Details of the controller
Below you will find the details of the controller as defined by Art. 4 No. 17 GDPR:
Company name & legal form: LIQUI MOLY GmbH
Representative: Ernst Prost
Address of the head office as defined by Art. 4 No. 16 GDPR: Jerg-Wieland-Straße 4, 89081 Ulm, Germany
Contact details: LIQUI MOLY GmbH Jerg-Wieland-Straße 4 89081 Ulm info@liqui-moly.de
Contact details of the Data Protection Officer: Bernhard C. Witt it.sec GmbH&Co.KG Einsteinstraße 55, 89077 Ulm (Germany) Tel.: 0 731 205 89 0 E-Mail: datenschutz(at)it-sec.de
3. What are personal data?
Personal data are all information relating to an identified or identifiable natural person. An identifiable person is a natural person who can be identified directly or indirectly, in particular by assignment to an identifier such as a name. Personal data include information such as your name, address, telephone number and date of birth (if provided). Statistical information that cannot be directly or indirectly associated with you – such as the popularity of individual websites operated by us or the number of users of a site – is not personal data.
4. Protection of minors
Our website is not directed at minors and we do not knowingly collect personal data from minors.
If persons under the age of 16 transfer personal data to us, this is only permitted if the parent or legal guardian themselves has consented or has agreed to the consent of the young person. Pursuant to Art. 8 (2) GDPR, the contact details of the parent or legal guardian must be communicated to us in order to convince us of the consent or the agreement of the parent or legal guardian. These data and the data of the minor will then be processed in accordance with this Privacy Policy.
If we determine that a minor under the age of 16 has sent us personal data without the parent or guardian consenting themselves or agreeing to the consent of the minor, we will erase the data immediately.
5. Purposes of data processing and legal basis
Your personal data will be processed for the following purposes on the following legal bases:
Contract initiation pursuant to Art. 6(1) a) and b) GDPR
Contract execution pursuant to Art. 6(1) b) GDPR
Customer management pursuant to Art. 6(1) b) and c) GDPR
Communication and data exchange pursuant to Art. 6(1) a), b), c), f) GDPR
Public image and advertising pursuant to Art. 6(1) f) GDPR
Implementation of declarations of consent pursuant to Art. 6(1) a) GDPR
Ensuring the proper operation of a data processing system pursuant to Art. 6(1) c) and f) GDPR
Applicant selection procedures within the framework of personnel and resource management pursuant to Art. 6(1) a) GDPR
6. Storage duration
We store personal data within the scope of legal regulations or your consent.
We use the following criteria to determine the specific storage duration:
Legal storage obligations, e.g. pursuant to AO (German Tax Code) and HGB (German Commercial Code)
Presence of consent, e.g. your agreement to or withdrawal from newsletter subscription
Duration of a competition and prize-giving
Contractual storage obligations, e.g. to show you past orders in a customer account
Existence of a contractual relationship, e.g. last activity, if no continuing obligation exists
Elimination of the purpose of data collection and data storage, e.g. termination of an applicant selection procedure within the scope of our electronic application process
Technological and forensic requirements, e.g. to defend against attacks and the prosecution of these
7. Rights of data subjects
7.1. Right to information and data portability
You have a right to information about the personal data processed by us pursuant to Art. 15 GDPR at any time.
If the data processing is based on your consent or on a contract pursuant to Art. 6 (1) b) GDPR, you may, pursuant to Art. 20(1) GDPR, request that you receive the personal data stored about you in a structured, established and machine-readable format, or to have these data transferred to a system of a third party. You are thus entitled to direct forwarding of your data.
7.2. Right to rectification, restriction and erasure
Furthermore, pursuant to Art. 16 to 18 GDPR, you may request that we rectify, restrict (block) or erase your personal data if we have processed the data incorrectly, if there are grounds for restricting further data processing or if the data processing has become illegal for various reasons, or if its storage is inadmissible for other legal reasons. We would like to point out that your right to erasure may be restricted by legal retention periods.
7.3. Rights to object
If our data processing is based exclusively on our legitimate interest pursuant to Art. 6(1) f) GDPR, you may object to this processing pursuant to Art. 21(1) GDPR. We will then stop processing your data unless we can prove grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend a legal claim.
7.4. Right of withdrawal
If you have allowed us to process your personal data by giving your consent, you have a right of withdrawal with effect for the future pursuant to Art. 7(3) GDPR.
7.5. Right of complaint to the supervisory authority
You are free to lodge a complaint with a supervisory authority if you believe that our processing of your personal data is in breach of the European General Data Protection Regulation or other national and international data protection laws, Art 77 GDPR.
The contact details of the supervisory authority responsible for us are as follows:
State Representative for Data Protection Baden-Württemberg
Dr. Stefan Brink
P.O. Box 10 29 32
70025 Stuttgart
or:
Königstraße 10a
70173 Stuttgart
7.6. Contact details
To exercise your rights, you can send us an informal message to the contact details below. Please also address the withdrawal of your consent to the contact details below, indicating which declaration of consent you wish to withdraw:
Company name & legal form: LIQUI MOLY GmbH
Address: Jerg-Wieland-Straße 4, 89081 Ulm, Germany
E-Mail adress: datenschutz@liqui-moly.de
Webform www.liqui-moly.de/kontakt/kontaktformular.html
8. Data transfer by means of contact
8.1. Contact form via www.liqui-moly.de/kontakt/kontaktformular.html
Via the web form at www.liqui-moly.de/kontakt/kontaktformular.html we request the following data:
Department (optional)
Message text (optional)
Title (freiwillige Angabe)
E-mail address (required)
First and last name (optional)
Telephone number (optional)
Street and house number (optional)
Postcode (optional)
Country (required)
Company (optional)
Data that you send us via the contact form will be processed for the purpose of communication and data exchange pursuant to Art. 6(1) a), b), c), f) GDPR. These data are only stored as long as their processing is required for these purposes or until the expiry of any subsequent retention periods.
8.2. Contact form via shop.liqui-moly.de/bezahlung
Via the web form at shop.liqui-moly.de/bezahlung/ we request the following data:
E-mail address (required)
Name (optional)
Subject (required)
Message text (required)
Data that you send us via the contact form will be processed for the purpose of communication and data exchange pursuant to Art. 6(1) a), b), c), f) GDPR. These data are only stored as long as their processing is required for these purposes or until the expiry of any subsequent retention periods.
8.3. Contact form via www.shop.liqui-moly.de/stornierung_retoure_de
Via the web form at shop.liqui-moly.de/stornierung_retoure_de/ we request the following data:
E-mail address (required)
Name (optional)
Subject (required)
Message text (required)
Data that you send us via the contact form will be processed for the purpose of communication and data exchange pursuant to Art. 6(1) a), b), c), f) GDPR. These data are only stored as long as their processing is required for these purposes or until the expiry of any subsequent retention periods.
8.4. Contact via e-mail
Data that you send us by e-mail for the purpose of making contact with us will be processed for the purpose of communication and data exchange pursuant to Art. 6(1) a), b), c), f) GDPR. These data are stored as long as their processing is required for these purposes or until the expiry of any subsequent retention periods.
9. Dealer and sales representative search via postcode
9.1. Dealer search
On our website you can search for suitable dealers in your area under www.liqui-moly.de/service/bezugsquellen.html using your postcode. No other data about you will be collected or stored. Your postcode will not be stored beyond the search.
9.2. Sales representative search
In addition, as a business customer, you can search for the contact details of the sales representatives in your area via www.liqui-moly.biz/kontakt/aussendienst-deutschland.html and www.liqui-moly.biz/kontakt/aussendienst-oesterreich.html using your postcode. Your postcode will not be stored beyond the search.
10. Handling of personal data within the scope of the customer account
10.1. Private customer account
We offer you the option of setting up a personal customer account. Before you use this for the first time, you have to register once. For this, we need the following information from you:
Title (required),
First and last name (required),
E-mail address (required),
Password (required),
Date of birth (optional)
For the processing of orders in the online shop we require the following additional information from you:
Invoice address (title, first name, last name, e-mail address, company (if applicable), street, house number, postcode, town/city, country, date of birth (optional),
Delivery address (title, first name, last name, company (if applicable), street, house number, postcode, town/city, country, federal state),
Payment details (Sepa direct debit, PayPal details, instant bank transfer, credit card details).
A customer number will also be automatically assigned to your customer account.
In addition, you can voluntarily add the following information to your customer account:
Mobile phone number,
Date of birth
You can also access the “My garage” area in your customer account. In this area you as a registered customer can save your vehicle and add optional information, such as the following:
Mileage
Date of initial registration
We will use data that you transfer to us during registration and when placing orders in the online shop for the following purposes on the following legal bases:
Contract initiation pursuant to Art. 6(1) a) and b) GDPR, communication and data exchange pursuant to Art. 6(1) a), b), c), f) GDPR, ensuring proper operation of a data processing system pursuant to Art. 6(1) c) and f) GDPR:
- Provision of the customer account,
- Making your customer profile available on our website,
- Use of the online shop under www.shop.liqui-moly.de,
- Authentication of registered users.
Contract execution pursuant to Art. 6(1) b) GDPR, customer management pursuant to Art. 6(1) b) GDPR, communication and data exchange pursuant to Art. 6(1) a), b), f) GDPR:
- Deliveries,
- Payment processing,
- Queries in connection with your customer account and/or orders placed,
- Information about changes to the Terms and Conditions or data protection information,
- Provision of a shopping list.
Public image and advertising pursuant to Art. 6(1) a) and f) GDPR:
- Internal statistical market research,
- Sending of the newsletter, if expressly ordered,
- Sending of product recommendations for our own similar offers, unless expressly not desired,
- Sending of information, if expressly requested,
- Sending of postal advertising, unless expressly not desired.
10.2. My LIQUI MOLY account
We offer you the opportunity to set up a personal my LIQUI MOLY account. Before you use this for the first time, you have to register once. For this, we need the following information from you:
Title (required),
First and last name (required),
Company (required),
Role in the company (required),Street, postcode, town/city, country (required),
Telephone number (required),
Fax (optional),
Business e-mail address (required),
Website (optional),
Source of LIQUI MOLY products (optional),
If applicable, LIQUI MOLY customer number (optional),
If applicable, information about the dealer from whom you purchase your products (optional).
11. Use of our online shop
Within the scope of the use of our online shop, further personal and transaction-based data, such as data on shopping basket compilations ordered and any delivery of these, the shopping lists created and data on orders, are collected and stored. LIQUI MOLY will process these personal and transaction-based data on its own behalf in technical and logistical terms, Art. 6(1) b) and f) GDPR, if this is necessary for the performance of the desired services.
12. Forum
You have the option of leaving comments in our LIQUI MOLY Forum forum-liqui-moly.de. To register for the forum we need your name, user name, a password and your e-mail address. We request this information to promote a more transparent and personalized communication between the forum participants. Storing this information also helps to avoid spam. You can have your registration in our forum erased at any time. To do so, please simply send an e-mail to: datenschutz@liqui-moly.de. The disclosure of the data provided by you in this context is expressly on a voluntary basis and with your consent. We use the personal data transferred in this way exclusively for the purpose for which you provide us with your data. Of course, you can withdraw your declaration of consent at any time for the future. To do so, please use the contact details above.
13. Credit check by Klarna (only concerns the use of the online shop)
In our online shop we enable you to pay by means of the payment service provider Klarna. Klarna also provides other services, such as buyer protection or identity and credit checks. When you select the payment service provider Klarna in the online shop, data are automatically transferred to Klarna. By choosing Klarna as your payment service provider, you consent to the transfer of your personal data, which is necessary to process the payment and/or to verify your identity and creditworthiness. Personal data transferred to Klarna generally includes first name, last name, address, date of birth, gender, e-mail address, IP address, telephone number, mobile telephone number and other data required for processing the payment. Personal data in connection with the respective order are also necessary for the execution of the purchase contract. In particular, payment information such as bank details, card number, expiry date, CVC code, number of articles, article number, data on goods and services, prices and tax charges, information on previous purchasing behavior or other information on the financial situation of the person concerned may be exchanged. The transfer of the data is intended in particular for identity verification, payment administration and fraud prevention. We transfer personal data to Klarna in particular if there is a legitimate interest in the transfer. The personal data exchanged between Klarna and us is transferred by Klarna to credit agencies. The purpose of this transfer is to verify your identity and creditworthiness. Klarna also passes on the personal data to affiliated companies (Klarna Group) and service providers or subcontractors if this is necessary to fulfill contractual obligations or if the data are to be processed on behalf of Klarna. Klarna collects and uses data and information about your previous payment behavior and probability values for your behavior in the future (so-called scoring) in order to decide on the establishment, implementation or termination of a contractual relationship. Scoring is calculated on the basis of scientifically recognized mathematical and statistical methods. You have the option of withdrawing your consent to the handling of your personal data by Klarna at any time. A withdrawal does not affect personal data which must be processed, used or transferred for (contractual) payment processing. Klarna’s current data protection regulations can be found at http://cdn.klarna.com/1.0/shared/content/legal/terms/Klarna/en_gb/privacy
Data recipient: Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.
14. Online application process
To apply to us online, you can use the online application system under the link www.liqui-moly.com/en/company/career.html
You can access this in the “Company, Careers” section. The data entered by you and the attachments you send with it are transferred via a secure https connection. Your electronic application data will be received by the relevant HR department and only forwarded to the department responsible for the position in question or to the persons in charge of processing. All parties involved will treat your application documents with the necessary care and with absolute confidentiality. Data processing is based on Art. 6(1) a) GDPR. By sending your application documents, you agree to the processing of your personal data within the application procedure. After completion of the applicant selection procedure, we will keep your application documents for another 3 months and then erase them or destroy any copies if we have not concluded a contract of employment with you. If we add your application documents to our talent pool, we will notify you accordingly. In the notification you can actively consent to the further storage of your documents. If you consent to the storage of your documents, we will store them for one year. Please note that applications that you send us by e-mail will be transferred to us unencrypted. We therefore recommend that you use the online application program.
15. Data processing and use for public image and advertising purposes
We also use your data as described in more detail below for the purposes of public image and advertising pursuant to Art. 6(1) a) and f) GDPR.
15.1. Market and opinion research
We use your data (existing data of your customer account, if applicable further data provided voluntarily, transaction data for orders in the online shop) with a corresponding consent on your part for market and opinion research.
You have given the following consent for this if you consent in this Privacy Policy:
I consent to LIQUI MOLY processing and using my personal data for its own market and opinion research purposes, so that LIQUI MOLY services can be further improved.
15.2. Individually tailored offers
We want to offer you services that are as tailored to your needs as possible. We therefore use the information that you submit and that is automatically generated when you visit our website, use your customer account and use the online shop to design advertising tailored to you and your interests. To do this, we use existing information such as your shopping history, e-mail receipt and read confirmations, the date and time of your visit to our website and products you have viewed. We use this information exclusively in pseudonymized form.
You have given the following consent for this if you have consented in this Privacy Policy:
I consent to LIQUI MOLY using the data I have provided, further information stored regarding my customer account as well as pseudonymized usage data to send me individually tailored advertising, offers and services by post, when using the online shop or if I have given my consent to receive the newsletter by e-mail.
You can object to the use of your data for public image and advertising purposes at any time. A notification in text form to the contact details above is sufficient.
15.3. Abonnement digitale Kommunikation
You have the option of registering for our digital communication on our website under www.liqui-moly.de/unternehmen/newsletter.html. LIQUI MOLY GmbH uses digital communication to inform you of its latest offers. For the registration we require your e-mail address. You can tell us your name, but you do not have to do so. If you tell us your name, we will use it to address you personally. You will then receive an e-mail at the e-mail address you provided asking you to click on a link in the e-mail to confirm your subscription to the newsletter. Your e-mail address will only be activated for sending the newsletter after you have confirmed your e-mail address (double opt-in procedure).
If you have registered for digital communication, you have given the following declaration of consent for this:
Yes, I would like to receive information about LIQUI-MOLY products, news and offers free of charge via digital communication.
Optionally, you can also confirm:
I have read and agree to the Privacy Policy and the consents contained therein.
Of course, you can withdraw your consent with effect for the future or object to the further processing of your personal data for sending the newsletter at any time by clicking on the link “Unsubscribe” in the newsletter itself or sending us an e-mail with this request to the above address.
15.4. Profiling (cookies and web tracking procedures)
Profiling is based on Art. 6(1) a) or f) GDPR.
15.4.1. Cookies
We use so-called cookies in some areas of our website, e.g. to recognize the preferences of visitors and to design the website accordingly. This simplifies navigation and enables a high degree of website user-friendliness. Cookies also help us to identify particularly popular areas of our website. Cookies are small files that are stored on a visitor’s hard drive. They allow information to be stored for a certain period of time and the identification of the visitor’s computer. For better user guidance and individual service presentation, we use permanent cookies. We also use so-called session cookies, which are automatically erased when you close your browser. You can set your browser so that it informs you about the placement of cookies. This makes the use of cookies transparent for you. If you exclude the use of cookies completely, you may not be able to use certain functions of our website. We use the following category of cookies on our website:
Strictly necessary cookies: These cookies are necessary so that you can move around our website and use its functions, for example when accessing password-protected areas. Without these cookies, we will not be able to provide you with certain services you have requested. We use strictly necessary cookies to uniquely identify registered users so that they can be recognized during their visit and when they return to the website.
We use the following cookies – if you allow this and have not set one or more opt-out cookies – for the purpose described below in more detail:
Performance Cookies: These cookies collect information about how you use a website, for example which pages you visit most frequently and whether you receive error messages from websites. These cookies do not collect any data from which you can be identified. All information collected with the help of these cookies is anonymous and is exclusively for the purpose of improving the functionality and service of the website. We therefore use performance cookies to generate statistics about how our website is used and to see how effective our advertising campaigns are.
Functionality / personalization cookies: These cookies enable websites to remember your previous information (e.g. user name, language, etc.) in order to offer optimized features tailored to the visitor. For example, a website can provide you with up-to-date information by storing your current location in a cookie. These cookies also serve to retain the settings you make on the website (e.g. font or text size and other user-adjustable options). They are also used to provide services you have requested, for example when you want to watch a video. These cookies are not able to track your browser activity on other websites. They do not collect any information about you whatsoever that can be used for advertising purposes and cannot trace where you were on the Internet outside our website. We therefore only use functionality/personalization cookies to recognize you the next time you visit our website, to personalize content and to save your settings.
15.4.2. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called cookies, text files which are stored on your computer and which allow an analysis of your use of the website. The information generated by the cookie concerning your use of this website is generally passed on to a Google server in the USA and saved there. In the event that anonymous use of IP should be activated on this website, your IP address is first abbreviated by Google within member states of the European Union or in other signatories to the agreement regarding the European Economic Area. Only in exceptional circumstances is the full IP address transferred to a Google server in the USA and abbreviated there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to the use of the website and of the Internet to the website operator. The IP address transferred from your browser as part of Google Analytics is not added to other Google data. One way to object to web analysis by Google Analytics is to set an opt-out cookie that instructs Google not to store or use your data for web analysis purposes. Please note that in this solution the web analysis will not take place only for as long as the browser stores the opt-out cookie. If you wish to set the opt-out cookie now, please click here
You can avoid the saving of cookies by adjusting your browser software appropriately; however, we would like to make you aware of the fact that in this case it is possible that you will not be able to use all the functions of this website. Furthermore, you can prevent the recording of the data created by the cookie and related to your use of the website (incl. your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link. The current link is: http://tools.google.com/dlpage/gaoptout?hl=en
Data recipient: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active .
The information generated by the cookie concerning your use of this website will be stored by us for the duration based on the specific purpose and subsequently deleted. Session cookies are deleted directly after the session. Other cookies remain for longer and expire after two years at the latest.
15.4.3. YouTube video embedded via iFrame
We use YouTube, a Google service, to show you video content. To protect your privacy, we have activated the extended data protection mode.
YouTube also uses cookies to collect information about visitors to its website. YouTube uses these, among other things, to collect video statistics, to prevent fraud and to improve user-friendliness. Calling up a video usually also leads to a connection with the Google DoubleClick network. Starting the video could trigger further data processing operations, especially if you are already logged in to YouTube. We have no influence on this. You can find more information about data protection at YouTube in its privacy policy (http://www.youtube.com/t/privacy_at_youtube)
Data recipient: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Privacy-Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
15.4.4. Social media plug-ins
We use social media buttons (YouTube, Twitter, Facebook, Instagram) of Facebook Inc., Twitter Inc., Google Inc. etc. (“providers”) on our website.
These social media buttons are not integrated as plug-ins via a so-called iFrame, but as links. By clicking on the social media buttons you will be redirected to the page of the respective provider directly. The respective provider is then responsible for compliance with data protection requirements and for the accuracy, currentness and completeness of the information provided here for data processing pursuant to Art. 4 No. 17 GDPR.
16. Data recipient
Access to your personal data stored by us is limited to our employees and the service providers commissioned by us, who have to work with this personal data to fulfill their assignments. If third parties gain access to your data, we have obtained your permission or there is a legal basis for this.
We use service providers to provide services and process your data (including hosting your data in a secure computer center, delivering ordered goods, sending letters or e-mails and maintaining and analyzing databases, destroying documents and files, so-called order processing pursuant to Art. 28 GDPR). These service providers process the data exclusively on our instructions and are obliged to comply with the applicable data protection regulations. All processors have been carefully selected and will only have access to your data to the extent and for the time required to provide the services, or to the extent to which you have consented to the processing and use of your data. The following recipients are also included in the web tracking procedure:
Google Inc. regarding Google Analytics, YouTube videos via iFrame
Data exchange within the group of companies to which we belong takes place exclusively within the EU/EEA and is only for internal administrative purposes. By group of companies we mean affiliated companies as defined by Art. 4 No. 19 GDPR.
17. Transfer to third countries and legal basis
A transfer of personal data to third countries only takes place
within the scope of the use of Google Analytics on the basis of the EU Commission’s adequacy decision regarding the EU-U.S. Privacy Shield pursuant to Art. 45 GDPR.
within the scope of the activation of YouTube videos, if you have given your consent pursuant to Art. 49(1) a) GDPR.
The servers of some of the service providers we use are located in the USA and other countries outside the European Union. Companies in these countries are subject to data protection laws that do not generally protect personal data to the same extent as is the case in the member states of the European Union. If your data are processed in a country which does not have a recognized high level of data protection like the European Union, this will be on the basis of the EU Commission’s adequacy decision regarding the EU-U.S. Privacy Shield pursuant to Art. 45 GDPR or the EU Standard Treaty 2010 pursuant to Art. 46(2) c) GDPR in conjunction with the EU Commission’s decision of 05/02/2010 (2010/87/EU) or pursuant to Art. 49(1) a) GDPR.
18. Transfer to law enforcement and criminal investigation authorities
In exceptional cases, we transfer personal data to law enforcement and criminal investigation authorities. This is done on the basis of corresponding legal obligations, e.g. from the German Code of Criminal Procedure (Strafprozessordnung), the German Tax Code (Abgabenordnung), the Money Laundering Act (Geldwäschegesetz) or state police laws.
19. Data security
We maintain a wide variety of security measures pursuant to Art. 32 GDPR (technical and organizational measures) for the protection of your personal data.
For a secure transfer of the data you send to us, we offer SSL/TLS encryption with the current TLS v1.1. and TLS v1.2 encryption protocols on our website. We would like to point out that the comprehensive encryption of the transmission path also depends on your Internet browser. We therefore recommend that you keep your Internet browser up to date so that TLS v1.1. or TLS v1.2 encryption is automatically established when you visit our website.
If you contact us by e-mail, we would like to point out that the confidentiality of the information transferred is not guaranteed. The content of e-mails may be viewed by third parties. We therefore recommend that you send us confidential information by post or, for applications, via our online portal.